Bharat Times Book Store // For People By People
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1-514-999-8402

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Terms

Terms of Services
Last updated on May 13, 2016

Returns & Exchanges

No returns or exchanges will be processed without prior authorization Bharat Times Bookstore tries to ensure that every shipment sent to our customers is correct, however, there may be occasions when the product does not perform as expected. In cases like these the Bharat Times Bookstore will refund the cost of the original item minus shipping and handling for returning the goods.

In order to return or exchange items, you must first contact us within 7 calendar days of receiving the original order. Please use the form on our website to contact us and provide us details.

We will then contact you by email with full instructions relating to the return.

Refunds will take place only when we receive the goods at our store in their original sealed condition and all shipping charges are non-refundable.

Orders not picked up

Any orders that have chosen the shipping option of “Local Pick-up” must be picked up at the Bharat Times Book Store at – 148 Rue Filion, Laval, Quebec (CANADA)  H7L 2W2 – within 30 days of purchase. Failure to pick up an order within 30 days will result in the order being refunded, minus a 25% restocking fee.

Exceptions to this policy

Any exceptions to this policy are the items marked on our website as being Final Sale which are not eligible for refund or exchange under any circumstance.

Changes to this policy

Bharat Times Book Store reserves the right to change this policy without notice at any time. In case of a change to this policy between the time that an order is made and the return, the policy in effect at the time the order was placed will apply.

Telephone: 514-999-8402
Email: btbookstore@citpinc.ca

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